Terms of Service
Acceptance of Terms
By using the services provided on this website, you agree to these Terms of Service. If you do not agree, please do not use our service.
These terms apply to all users accessing our curated IPTV playlist subscriptions through any compatible third-party media player.
Service Description
IPTV Playlist Subscription
We provide premium, curated IPTV playlist subscriptions containing 40,000+ live channels and 100,000+ VOD titles for personal use.
App Ownership Disclaimer
We do not own the Zen IPTV Player app. Our service is exclusively the provision of media playlists optimized for use with the player and other compatible third-party interfaces.
Service Availability
We maintain 99.9% uptime on our playlist servers with 24/7 monitoring to ensure reliable access to your content.
User Accounts
Account Creation
Provide accurate information when creating your account. You're responsible for account credentials and all activities.
Account Security
Use strong passwords and don't share credentials. We use industry-standard security measures.
Account Sharing
Personal use only. Choose a multi-device plan if sharing within your household.
Account Termination
We may terminate accounts that violate terms or engage in fraud. We prefer resolving issues first.
Acceptable Use
Permitted Use
Personal entertainment use on authorized devices. Stream content, create playlists, and explore our library.
Prohibited Activities
No hacking, malware, illegal use, commercial use without licensing, or security circumvention.
Content Restrictions
Respect copyright laws and intellectual property. No unauthorized distribution of content.
Payment & Billing
Subscription Plans
Various plans with transparent pricing. Full content library access with no hidden fees.
Payment Processing
Secure, encrypted payment processing. We never store your full payment details.
Billing Cycles
Recurring billing with advance notification. Cancel or modify anytime.
Refunds
Satisfaction guarantee. We'll work to resolve any issues or process cancellations immediately.
Privacy & Data
Your Privacy
We protect your personal information and collect only what's necessary for service delivery.
Data Collection
We collect account details, payment info, and usage data. We never sell your information.
Data Usage
Used for service delivery, personalization, and platform improvements. Anonymous analytics only.
Intellectual Property
Our Service Rights
The Zen IPTV service brand, website, and proprietary playlist delivery systems are protected by intellectual property laws.
Content Rights
All content is properly licensed and legally available through legitimate content partners.
User Content
Feedback and reviews grant us license to improve our service while respecting your rights.
Limitation of Liability
Quality Commitment
We strive for the highest quality service. Customer support available to resolve any issues.
Service Availability
99.9% uptime target. Occasional interruptions for maintenance or technical issues may occur.
Content Availability
Content may vary based on licensing agreements and regional restrictions.
Changes to Terms
Updates
We may update terms for new features or legal requirements. You'll be notified of significant changes.
Continued Use
Continued use after changes means you agree to updated terms. Review opportunity provided.
Major Changes
Advance notice and explicit consent required for significant changes affecting your rights.
Questions About Terms?
We're Here to Help
Questions about these terms? Contact us anytime for clarification.
support@zeniptv.net
Website
zeniptv.net
Response Time
We respond to inquiries within 24 hours. Your satisfaction is our priority.